Delayed Email Validation History
Twilio reports delayed Email Validation history in the SendGrid UI logs. Users may not see recent validation results or updated totals in the validation history. Twilio identified the issue and is working on a fix. Mail send is not affected.
State
Identified
Started
Ongoing for
1 h 19 min
Worst impact
Degraded
Timeline
3 updatesInvestigating
1 h 3 min 80%
Identified
16 min 20%
Updates
Times in UTCAs posted by Twilio
Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.
Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
75
Days with an incident
40
Median duration
7 h 52 min
This incident
83% shorter than the median
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