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Grafana CloudIncident · 2026-09-04 17:03 UTC

Degradation of Hosted Grafana in US Central Region

ResolvedOfficial update

The US Central region is now fully operational and this incident is now resolved.

The latest update from Grafana Cloud.

State

Resolved

Started

58 d ago

2026-09-04 17:03 UTC

Lasted

3 h 39 min

until 2026-09-04 20:42 UTC

Worst impact

Partial outage

Timeline

3 updates
17:0317:5818:5219:4720:42
Partial outageUpdate postedTimes in UTC

Identified

1 h 21 min 37%

Monitoring

2 h 18 min 63%

Updates

Times in UTC

As posted by Grafana Cloud

Resolved2026-09-04 20:42 UTC

The US Central region is now fully operational and this incident is now resolved.

Monitoring2026-09-04 18:24 UTC

We are currently observing minimal impact and continuing to monitor the situation.

Identified2026-09-04 17:03 UTC

We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, which is preventing affected stacks from starting. Other regions are unaffected. We are working with our cloud provider to restore capacity.

Affected components

6
GCP US Central - prod-us-central-0GCP US Central - prod-us-central-3GCP US Central - prod-us-central-4Grafana - GCP US Central - prod-us-central-0Grafana - GCP US Central - prod-us-central-3Grafana - GCP US Central - prod-us-central-4

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

44

Days with an incident

36

Median duration

2 h 53 min

This incident

1.3× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 53 min
90 days agoToday

Other Grafana Cloud incidents

All incidents

Grafana Cloud·Frontend Observability Outage in prod-eu-west-2

This incident has been resolved.

Resolvedresolved 5 d ago

Grafana Cloud·Degraded Cloud Integrations

This incident has been resolved.

Resolvedresolved 4 d ago

Grafana Cloud·ingestion errors in mimir-prod-66

the issue is resolved now, we're watching the cell

Resolvedresolved 6 d ago

Grafana Cloud·Some Grafana Instances Experiencing Issues Coming Online after Restart

This incident has been resolved.

Resolvedresolved 9 d ago

Grafana Cloud·Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

Resolvedresolved 9 d ago

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Prompt
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