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Grafana CloudIncident · 2026-09-02 14:14 UTC

Elevated Latency in Grafana Cloud Logs (prod-ap-south-1)

ResolvedOfficial update

We observed elevated latency in Grafana Cloud Logs between 08:00 and 11:00 UTC for a subset of deployments in prod-ap-south-1. The issue is now resolved.

The latest update from Grafana Cloud.

State

Resolved

Started

60 d ago

2026-09-02 14:14 UTC

Lasted

1 min

until 2026-09-02 14:14 UTC

Worst impact

Notice

Timeline

1 update
14:1414:1414:1514:1514:15
NoticeUpdate postedTimes in UTC

Resolved

1 min 100%

Updates

Times in UTC

As posted by Grafana Cloud

Resolved2026-09-02 14:14 UTC

We observed elevated latency in Grafana Cloud Logs between 08:00 and 11:00 UTC for a subset of deployments in prod-ap-south-1. The issue is now resolved.

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

44

Days with an incident

36

Median duration

2 h 53 min

This incident

100% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 53 min
90 days agoToday

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Resolvedresolved 9 d ago

Grafana Cloud·Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

Resolvedresolved 9 d ago

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