Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
The latest update from Grafana Cloud.
State
Resolved
Started
29 d ago
2026-10-03 13:53 UTC
Lasted
5 h 50 min
until 2026-10-03 19:43 UTC
Worst impact
Notice
Timeline
4 updatesInvestigating
1 min 0%
Monitoring
5 h 49 min 100%
Updates
Times in UTCAs posted by Grafana Cloud
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
The issue is currently resolved but we are continuing to investigate and monitor things at this time.
A fix has been implemented and we are monitoring the results.
Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.
Grafana Cloud in the last 90 days
Full historyIncidents in 90 days
44
Days with an incident
36
Median duration
2 h 53 min
This incident
2.0× the median
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Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
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