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Grafana CloudIncident · 2026-09-04 13:36 UTC

Alert rule creation, deletion, and update degradation in prod-us-east-2

ResolvedOfficial update

The issue has been mitigated and there's a code fix pending.

The latest update from Grafana Cloud.

State

Resolved

Started

58 d ago

2026-09-04 13:36 UTC

Lasted

2 h 56 min

until 2026-09-04 16:32 UTC

Worst impact

Degraded

Timeline

2 updates
13:3614:2015:0415:4816:32
DegradedUpdate postedTimes in UTC

Investigating

2 h 56 min 100%

Updates

Times in UTC

As posted by Grafana Cloud

Resolved2026-09-04 16:32 UTC

The issue has been mitigated and there's a code fix pending.

Investigating2026-09-04 13:36 UTC

We’re currently investigating an issue affecting alert rule creation, deletion, and updates in prod-us-east-2. Our team is actively working to identify the cause. Thank you for your patience.

Affected components

4
AWS US East (OH) - prod-us-east-0: Alertmanager and Rules Configuration APIAWS US East (OH) - prod-us-east-0: AlertmanagerAlerting and SLO - AWS US East - prod-us-east-0: Alertmanager and Rules Configuration APIAlerting and SLO - AWS US East - prod-us-east-0: Alertmanager

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

44

Days with an incident

36

Median duration

2 h 53 min

This incident

About the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 53 min
90 days agoToday

Other Grafana Cloud incidents

All incidents

Grafana Cloud·Frontend Observability Outage in prod-eu-west-2

This incident has been resolved.

Resolvedresolved 5 d ago

Grafana Cloud·Degraded Cloud Integrations

This incident has been resolved.

Resolvedresolved 4 d ago

Grafana Cloud·ingestion errors in mimir-prod-66

the issue is resolved now, we're watching the cell

Resolvedresolved 6 d ago

Grafana Cloud·Some Grafana Instances Experiencing Issues Coming Online after Restart

This incident has been resolved.

Resolvedresolved 9 d ago

Grafana Cloud·Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

Resolvedresolved 9 d ago

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