Errors when querying Prometheus datasource
This incident has been resolved. Thank you for your patience.
The latest update from Grafana Cloud.
State
Resolved
Started
19 d ago
2026-10-13 19:55 UTC
Lasted
51 min
until 2026-10-13 20:46 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
34 min 67%
Monitoring
17 min 33%
Updates
Times in UTCAs posted by Grafana Cloud
This incident has been resolved. Thank you for your patience.
We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.
We are continuing to investigate this issue.
A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources. We are investigating and will provide an update soon.
Affected components
2Grafana Cloud in the last 90 days
Full historyIncidents in 90 days
44
Days with an incident
36
Median duration
2 h 53 min
This incident
70% shorter than the median
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