Tempo: High Latency in prod-eu-west-2
This incident has been resolved.
The latest update from Grafana Cloud.
State
Resolved
Started
17 d ago
2026-10-15 14:35 UTC
Lasted
2 h 23 min
until 2026-10-15 16:58 UTC
Worst impact
Degraded
Timeline
4 updatesIdentified
2 h 23 min 100%
Updates
Times in UTCAs posted by Grafana Cloud
This incident has been resolved.
Things are starting to stabilize as we continue to work on a mitigation.
We are continuing to work on a fix for this issue. Next update by 16:30 UTC
We observed some spikes in latency starting at approximately 12:50 UTC. We are working on a resolution. Next update by 15:30 UTC
Affected components
2Grafana Cloud in the last 90 days
Full historyIncidents in 90 days
44
Days with an incident
36
Median duration
2 h 53 min
This incident
17% shorter than the median
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Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
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