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Grafana CloudIncident · 2026-10-23 13:33 UTC

Some Grafana Instances Experiencing Issues Coming Online after Restart

ResolvedOfficial update

This incident has been resolved.

The latest update from Grafana Cloud.

State

Resolved

Started

9 d ago

2026-10-23 13:33 UTC

Lasted

4 h 43 min

until 2026-10-23 18:16 UTC

Worst impact

Degraded

Timeline

4 updates
13:3314:4415:5517:0518:16
DegradedUpdate postedTimes in UTC

Identified

2 h 42 min 57%

Monitoring

2 h 43%

Updates

Times in UTC

As posted by Grafana Cloud

Resolved2026-10-23 18:16 UTC

This incident has been resolved.

Monitoring2026-10-23 16:16 UTC

A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.

Identified2026-10-23 15:04 UTC

We are continuing to work on a fix for this issue.

Identified2026-10-23 13:33 UTC

Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.

Affected components

88
AWS Australia - prod-au-southeast-1AWS Australia - prod-au-southeast-2AWS Brazil - prod-sa-east-1AWS Canada prod-ca-central-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS Germany prod-eu-central-1

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

44

Days with an incident

36

Median duration

2 h 53 min

This incident

1.6× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 53 min
90 days agoToday

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Resolvedresolved 5 d ago

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the issue is resolved now, we're watching the cell

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Grafana Cloud·Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

Resolvedresolved 9 d ago

Grafana Cloud·Some GCK6 App Project Pages are Failing to Load

This incident has been resolved.

Resolvedresolved 11 d ago

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