Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia
Voice call audio quality degradation affects a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. The affected components are Voice, Latin America and CARRIER NETWORK - Voice, Latin America. Twilio reports that the incident is resolved. The degradation lasted 36 minutes.
State
Resolved
Started
Lasted
36 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
36 min 100%
Updates
Times in UTCAs posted by Twilio
The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to network subscribers in Colombia are operating normally.
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
90
Days with an incident
43
Median duration
7 h 14 min
This incident
92% shorter than the median
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