Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
Voice calls from a subset of Twilio phone numbers to network subscribers in Chile did not work. The Voice, Latin America and CARRIER NETWORK - Voice, Latin America components were affected. Twilio reports that the incident is resolved, and it lasted 225 minutes.
State
Resolved
Started
Lasted
3 h 45 min
Worst impact
Degraded
Timeline
4 updatesInvestigating
37 min 16%
Identified
1 h 9 min 31%
Monitoring
1 h 59 min 53%
Updates
Times in UTCAs posted by Twilio
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile are operating normally.
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
90
Days with an incident
43
Median duration
7 h 14 min
This incident
48% shorter than the median
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