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Grafana CloudIncident · 2026-11-02 00:36 UTC

IRM Unable to Voice Call Brazil Numbers

Partial outageOfficial update
0

Grafana Cloud reports that voice calls to Brazil do not work in Incident Management and Response (IRM). Grafana Cloud is investigating the issue. Users can set mobile push or SMS as notifications.

State

Investigating

Started

2 h ago

2026-11-02 00:36 UTC

Ongoing for

1 h 53 min

Worst impact

Partial outage

Timeline

1 update
00:3601:0401:3202:0102:29
Partial outageUpdate postedTimes in UTC

Investigating

1 h 53 min 100%

Updates

Times in UTC

As posted by Grafana Cloud

Investigating2026-11-02 00:39 UTC

We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or SMS as notifications.

Affected components

1
Incident Management and Response (IRM)

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

45

Days with an incident

37

Median duration

2 h 53 min

This incident

34% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 53 min
90 days agoToday

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