Live

October usage report visualization issue

0

Grafana Cloud reports that October usage shows as 0 in the Cost Management and Billing component. Grafana Cloud has identified the problem and states that the cause is a billing metrics exporter issue. Grafana Cloud is working to backfill the correct data. This is a visualization issue only and did not affect billing.

State

Identified

Started

Ongoing for

1 h 46 min

Worst impact

Degraded

Timeline

1 update
22:0022:2622:5323:2023:46
DegradedUpdate postedTimes in UTC

Identified

1 h 46 min 100%

Updates

Times in UTC

As posted by Grafana Cloud

Identified

There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.

Affected components

1
Cost Management and Billing

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

50

Days with an incident

38

Median duration

2 h 45 min

This incident

36% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 45 min
90 days agoToday

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Partial outage

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

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1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "grafana" and tell me if Grafana Cloud has a problem right now.
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